I’m so excited to work with you and I want to make sure you get the most out of this call. It’s important that we are on the same page in order to work together to reach your goals. This client agreement (the “Agreement”) will be in place to ensure that happens. Please read this Agreement carefully before signing.
This Agreement is being made between Madison R. Hopkins (“I”, “Me” or “Coach”) and Client (“Client” or “You”).
We both legally agree to the following:
Support Call Description
Your support call (the "Call" or "Service") includes:
• One (1) 60 minute call
During the Call, You can expect that Madison Hopkins, Your Coach, will:
Be fully present and devote My full attention to You during our time together
Care about Your goals and successes
Stretch You outside of Your comfort zone when necessary
Offer support, encouragement, feedback, and guidance.
I expect that You, the Client, will:
Show up on time and be present during our time together without distractions
Give 100% of Your effort and fully commit to the Call
Use Your best efforts to implement the strategies we discuss
Complete all action steps and homework (if given)
Be willing to dig deeper and stretch Yourself to new possibilities
Ask any questions that You have as they arise
Rescheduling and Cancellation
If the Call must be rescheduled, then You agree to do so at least 24 hours in advance of Your scheduled time through Acuity scheduling or by sending an email to firstname.lastname@example.org. Together, the Coach and Client will select a new date and time. If You do not cancel/reschedule at least 24 hours in advance, this will constitute a missed call, and the Call will be forfeited.
Investment and Payment
You agree that You are financially willing and able to invest by choice, and by doing so, You are not incurring any economic hardship in any way.
Client agrees to pay full price before their scheduled Call. If payment has not been paid by time of Call, Coach has permission to cancel said Call.
It is my intention for You to be happy with this Call. Due to the delivery method and nature of this Call, after the Call has been completed no refunds will be provided.
You recognize that in the course of our work together, You may provide information such as goals, future plans, personal information, financial information (including, but not limited to, income, debt, and investments), and other private information. I agree to keep all such information confidential and will not disclose any of Your private information to a third party unless (1) they have legitimate reason to know such information as a member of my team/staff, (2) disclosure of such information is required by law, or (3) You have given me written consent to disclose such information.
Intellectual Property Rights
Madison Hopkins retains all ownership and intellectual property rights to the content and materials that may be provided to You. The content and materials being provided to You are for Your individual use only which means You are not authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the materials electronically or otherwise, without My prior written consent.
Personal Responsibility and Assumption of Risk
You acknowledge that You take full responsibility for Yourself and all decisions made before, during, and after this Call. You accept full responsibility for Your choices, actions, and results before, during, and after this Call, and You knowingly assume all of the risks of the Call related to Your use, misuse, or non-use of the Call or any of the materials. You understand and agree that You are solely responsible for Your results.
This Call is being provided to You as self-help tools for Your own use and for informational and educational purposes only. There are many factors that influence results, so no guarantees can be made as to the results You will experience through this Call. You agree that as Your Coach, I am not responsible for Your physical, mental, emotional, and/or spiritual health, nor for Your financial earnings or losses, nor for any other personal, legal, or business results or outcomes that You may experience through this Call. Nothing related to this Call is intended to be considered medical, mental health, religious, legal, tax, or financial advice. I am not a licensed financial or tax advisor nor do I advertise or claim to be one. (emphasis added).
Limitation of Liability, Indemnification, and Release of Claims
I, Madison R. Hopkins, will not be held responsible in any way for the information that You request and receive through this Call, including services, products, and materials and any other information You have received from or through me related to this Call. You agree that You fully and completely hold harmless, indemnify, and release Me from any and all liability, damages, causes of action, allegations, suits, sums of money, claims, and demands whatsoever, in law or in equity, that You ever had, now have, or may have against Me in the future that may arise from Your participation in the Call, including all services, products, and materials, to the extent permitted by applicable law.
Should I, as the Coach, choose to terminate this Agreement at any time, I will provide You with 72 hours written notice via email. Should You, as the Client, choose to terminate the Agreement at any time, You are to provide 72 hours written notice via email. All terms of this Agreement, including all Investment and Intellectual Property terms will still apply even after termination by either party.
All correspondence or notice required regarding the Call should be made to Me by email at email@example.com and to You at the email address You provided during Your enrollment in the Call.
Entire Agreement, Assignment, Survivability and Waiver
This Agreement constitutes the entire agreement between the parties. This Agreement may be modified or amended at any time so long as such modification or amendment is written and signed by both parties. You may not sign Your rights or obligations under this Agreement to anyone else, and the obligations under this Agreement shall survive indefinitely unless otherwise stated in the Agreement. If I choose to waive or not enforce one or more terms of this Agreement, that does not in any way waive or limit My right to later enforce any part of this Agreement.
This Agreement shall be construed according to the laws of the State of Massachusetts.
Should we ever have differences, it is hoped that we could work them out amicably through email correspondence. However, if we are unable to arrive at a resolution in 14 days, we agree now that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator jointly selected by both of us, unless we both agree otherwise in writing. You understand and agree now that the only remedy that can be awarded to You through arbitration is the full refund of Your payment made to date. No other actions or Financial Award of consequential damages or any other types of damages may be granted to You. We both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgement in any Court having the appropriate jurisdiction. You also agree that should arbitration take place, it will be held in the State of Massachusetts. The prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.
If there is a dispute between us, You agree to not publicly or privately make any negative or critical comments about the Service, My business, or Me, or to communicate with any other individual, company, or entity in a way that disparages the Service or harms the reputation of the Service or Madison Hopkins in any way, including but not limited to communication via social media. In arbitration or when required by law, of course, You are not prohibited from publicly sharing Your thoughts and opinions.